Privacy Policy
How information is used when you search for or book an Istanbul airport transfer.
Last updated: September 2026
Information we process
When you make or manage a booking, information may include your name, email, phone number, passenger and luggage details, pickup information, flight information and booking-related requests.
Why we use it
Information is used to provide quotes, create and manage reservations, coordinate transfer services, provide customer support, prevent misuse and meet legal or accounting obligations where applicable.
Booking platform and service providers
Airport Transfer Istanbul uses the Novix Transfers platform. Information needed to perform a booked transfer may be shared with the relevant service provider, driver or operational partner where necessary to fulfil the reservation.
Retention and security
We keep booking and business records only for as long as reasonably necessary for service, support, accounting, legal and security purposes. Reasonable technical and organisational safeguards are used to protect information.
Your requests
For privacy questions or requests relating to your information, contact info@novixtransfers.com. We may need to verify your identity before acting on a request.